Teller, PT Merrimack NH

Company Name:
Digital Federal Credit Union
Teller, PT Merrimack NH
Job Type: Part-Time
Location: NH, Merrimack
Last Updated: 03/25/2014
Job Description:
Teller Part Time Merrimack NH
Thursday and Fridays 3:30 to 7:30 and Saturdays 8:30 to 3:30
Job Description:
Provide members with quality service and accurately process transactions and member requests. Achieve assigned goals by identifying members needs and making the appropriate referrals.
Position Responsibilities:
oSupport the sales and service culture within the branch that promotes the initiative that service + education = sales results/achievement. Provide service excellence (internal/external) the DCU Way.
oMeet the financial needs of new and existing members by building strong business relationships, recognizing potential sales opportunities and making qualified referrals.
oSupport DCU s Success Sharing and Business Goals by actively participating in all Branch Services initiatives and achieving all assigned individual sales goals.
oFoster teamwork and strengthen relationships between the branch and support departments.
oAccurately process all transactions such as deposits, withdrawals, loan payments and check cashing. Complete member requests for traveler s checks, money orders, treasurer s checks, stop payments, bonds, gift cards, check orders and account file maintenance. Understand and explain all DCU products and services.
oBalance cash drawer and daily work with minimal errors and in a timely manner while maintaining a cash variance record within the guidelines of the "Cash Variance Policy .
oAssist with nightly branch balancing duties, including e-deposit scanning, balancing negotiable items, and securing confidential information.
oAdhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
oComplete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies, specifically those related to cash handling (CTR filing) and identifying and reporting possible suspicious activity.
oSupport business decisions by working in other areas of the Credit Union, such as the Information Center, support departments and other branch locations when needed.
oPerform other job-related duties as assigned.
Experience Requirements:
oPrior cash handling experience
oPrevious customer service/sales or teller experience
oExcellent verbal communication skills
oGood PC Skills
oAdaptability to a sales/service environment
We are proud to be an EEO/AA employer M/F/D/V.

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